Digitization offers enormous opportunities and challenges, Dlab Innovations actively supports innovative solutions to give people easy access to the digital financial world. New projects and technology are being used to serve market segments that are too costly to reach with traditional banking, particularly in the poorest and most conflict-affected countries.

Technological advances promise to solve some of the key challenges to achieving full financial inclusion. Disruptive technologies and new entrants are radically transforming the financial services industry, forcing traditional business models to adapt and transform the economics of delivery. Artificial intelligence, automation, big data, distributed ledger technology, and machine learning are just a few examples of technology trends driving innovation in financial services accelerate.

New entrants such as Mobile Network Operators (MNOs), Payment Service Providers (PSPs), Merchant Aggregators, Retailers, FinTech companies, Neobanks and Superplatforms are embracing these technologies and changing the competitive landscape for financial services.

We support the adoption of technologies to increase competition and demonstrate the need and business case to develop new products and reduce inefficiencies.